At Bharat Nari, we are dedicated to providing you with the finest traditional Indian intimate jewelry that celebrates the timeless elegance of Indian culture. We take pride in the quality and craftsmanship of our products and strive to ensure your complete satisfaction. However, if you encounter any issues, our Refund Policy is designed to make the process as seamless as possible.

Our Commitment to Quality

We guarantee that every piece of jewelry you receive is crafted with care and precision. However, in the rare event that you receive a defective or damaged product, we are here to help. Please review our refund policy carefully to understand the process and conditions.

Conditions for Refunds

We offer refunds only under the following conditions:

  1. Defective or Damaged Products: If the product you receive is defective or damaged, you are eligible for a refund.
  2. Return Window: Refund requests must be initiated within 4 days of receiving your order.
  3. Video Proof: A video of the unboxing process is required to verify the condition of the product. The video must clearly show the damage or defect.

Note: Refunds are not available for products that are unused, undamaged, or in their original condition.

How to Initiate a Refund

To request a refund, follow these steps:

  1. Contact Us: Email us at bharatnari5@gmail.com within 4 days of receiving your order. Include your order number and a detailed description of the issue.
  2. Provide Video Proof: Share a video of the unboxing process that clearly shows the damaged or defective product. The video must be sent within 24 hours of contacting us.
  3. Wait for Approval: Once we review your request and video proof, we will notify you of the approval or rejection of your refund.

Refund Process

  • If your refund is approved, we will process the refund to your original payment method within 5-7 business days.
  • Refunds are only issued for defective or damaged products.
  • Shipping charges are non-refundable, except in cases where the damage is due to our error.

Important Notes

  • Original Packaging: The product must be returned in its original packaging with all tags intact.
  • Video Requirement: Refunds will not be processed without valid video proof of the unboxing process.
  • Non-Refundable Items: The following items are not eligible for refunds:
    • Products that are not damaged or defective.
    • Products returned after the 4-day return window.
    • Products without proper video proof of damage.

Why We Require Video Proof

To ensure transparency and fairness, we require video proof of the unboxing process. This helps us:

  • Verify the condition of the product at the time of delivery.
  • Resolve disputes quickly and efficiently.
  • Maintain the high standards of service that our customers expect.

Contact Us

If you have any questions about our Refund Policy, feel free to reach out to us: